Complete our online complaint form

  • If your complaint is about a financial service provider or product, please fill in our online complaint form
  • If your complaint is about a claims management company (CMC), you'll need our CMC complaint form
  • If your complaint is about payment protection insurance (PPI), you'll need our PPI complaint form
  • If your complaint is about a packaged bank account (PBA), you'll need our PBA complaint form